SERVICE CALL ACKNOWLEDGEMENT

Dear customer,

We have received your request and it’s now being processed. If we will require any additional information, we will get in touch with you prior to dispatching a technician. 

Request keynotes:

• An adult must be present for a service technician to perform work on the appliance. If an adult is not present, tech will not be entering a house and the service call will be billed. Some exemptions for landlords and property management companies are allowed.
• All appointments are scheduled with a 4-hour block from the chosen time. Tech will arrive at any time within 4 hours.  
• Service call is free with any repair. If a repair can not be made, a service call fee will be billed per serviced appliance. Commercial appliances are not included to this offer. 
• Some remote areas are subject to an additional trip charge. You may view our coverage map with prices for a particular zone on our website at www.QualityAppliancesRepair.ca.
• If you have provided a landline number, please get in touch with us via live chat to add a cell number to your profile for all future communications. Including, estimates, invoices, tech arrival estimates, etc…
• All Cancellations must be submitted a day before scheduled service call with cut of time at 2pm. Any cancellations placed after 2pm, a day prior of scheduled service call, will incur in a trip/service call charge.

INSTALLATIONS – One of our team members will review the required services and will get back to you with an estimate via email or text. Generally, this process takes up to 3 business days.